Determining and hiring the best professional commercial cleaning company in an area like New York, where there is a lot of supply and demand, can feel like a real headache. We know you want a professional that is affordable, yet meets all of your business needs, but how do you know? What kinds of things should you look for to determine if you’re looking at a good service or a potential scammer?
Today we took on the task of making some suggestions of things you should consider when thinking about hiring a commercial cleaning company in New York City. Without further ado, let’s get started!
Check out their experience
Don’t get us wrong, new companies can also guarantee you a good job. But what you really need to check is the potential the company offers you, the many services they have in their catalog, and if the people working there have some kind of certification that they are capable enough to do a good job.
Some new businesses have a good reputation, just as old ones have a very bad reputation. You just have to look for the one that suits you best and the one that looks much more experienced. But if you want a guarantee, look for businesses that have been in business for at least a year or two, as these will have had multiple previous clients and may surprise you with more current techniques.
Determine if they understand your business
There are many cleaning companies that, while quality, may not offer a specialized service for your type of business. For example, some cleaning companies are based solely on hospital facilities, offices, restaurants, doctors’ offices and many more. So determine if the company you are hiring really knows how to meet the needs you need in your business. Believe me, the cleaning of a medical office is very different from the cleaning of an office, or a gym compared to a restaurant. Everything has its own way of being, so don’t take chances and hire someone qualified.
Something that can help you when looking for a cleaning team for your business is to determine some small things that can serve as a reference for your type of cleaning. For example: The type of floors, the number of rooms, the size of the site in square footage, etc. Giving this to the prospective company is critical in order to determine a specific cost.
Ask for their availability
There are companies that can work all day long, and there are others that only need to be cleaned the day before. There are also some that need disinfection twice a day, and so on. Each company has its own way of working, so the cleaning company you hire must adapt to your schedule.
For example, in Hollywood Building Services we work 24 hours a day with a previous contract to know when to go, when to finish and when to come back. This makes the coexistence between the cleaning staff and the working staff much easier.
Ask if they have had a similar client
It is essential that the cleaning company knows how to clean your type of office, so it should not be uncomfortable for them to admit if they have had a client with a similar company to clean or if they know what your company’s cleaning standards are.
It is normal for a specific type of cleaning to exist in a particular space, as companies should not limit themselves to dusting and sweeping. So it is important that the person who is in charge of cleaning knows what the standards are depending on the place or the environment that is lived there daily. For example, if it is an office where people are constantly attending, it is essential to apply cleaning against covid-19 to reduce both the contagion of customers and employees.
If it is a restaurant, it is essential to disinfect the kitchen areas to avoid food contamination that can spread from an unsanitized utensil to a meal.
Your communication structure with employees
This may not be asked, but it is easy to notice when a company has a positive work environment, where everyone considers each other colleagues and there is a good connection, to one where everyone is working on their part and there is some unpleasantness among the staff.
Believe it or not, the aura of your cleaning company will have a lot to do with the quality of its services. If there is not good communication between the group, it is likely that there will be incidents.
You also have to make sure to check how good their headquarters is. When you go to ask for a quote or for their services, check how the reception and customer service area is, how neat and comfortable the waiting area is, and how organized their desks are. No cleaning company can advertise its services without fulfilling them among its own employees and facilities.
Certifications, permits and legalities
To avoid many problems, it is key to determine if the company you plan to hire to clean your facilities has certificates, legal permits and experience in the area. All these jobs, although they may seem simple, require some very strong chemicals that cannot be treated without special security.
The fact that a cleaning company gives you a very low price does not mean that it is good, there are many scammers who offer bargain prices to capture helpless people and wreak havoc in your facilities. So check thoroughly who you are bringing into your company.
Just because a company offers you the lowest price doesn’t mean it’s the best option. On the other hand, you may pay a little more to work with a professional cleaning company, but in the long run, the extra expense will be worth it.
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